YouTube TV customers will get a $20 apology credit for the ongoing blackout of Disney networks — which includes ESPN and ABC channels — if a new pricing deal isn’t reached today (Nov. 9). The platform has become a popular source for live sports fans.
The company’s On-Demand streaming platform has been blocked from such channels since Oct. 30, after Disney and YouTube parent company Google failed to reach an agreement on a new contract before the existing deal had expired. Disney has been negotiating higher contract fees and new pricing models with hundreds of distributors over the last year.
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Subscribers have been understandably frustrated by the block, with many saying they will cancel their memberships and move to competitor platforms, such as Disney-owned Hulu + Live TV, unless the two companies come to terms soon. In response, YouTube told customers that they would offer a discount if a deal wasn’t reached. As of Saturday, the media giants are still in heated negotiations, with YouTube TV accusing the entertainment giant of negotiating in bad faith.
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“We know that subscribers are frustrated with the disruption, and we continue to urge Disney to work with us constructively to reach a fair agreement that restores their networks to YouTube TV as soon as possible,” YouTube wrote in a statement.
How to claim your $20 YouTube TV credit
Fortunately, YouTube TV subscribers won’t have to do much to get the $20 credit, which, doing some quick math, is about a quarter of the base monthly subscription fee.
YouTube says it will begin emailing all customers instructions on how to apply a single-time credit to their next billing statement. Emails should go out soon, as the company has promised to issue all credits by Wednesday (Nov. 12). If a deal is signed, service would be restored in a matter of hours, according to the company.
