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2025-10-29T21:00:42.475Z
Looks like the worst is over for AWS
(Image credit: Future)
We’re seeing reports of AWS problems dwindling fast on Down Detector, with the number of reports now at 1/10th the number we saw this morning and dropping.
Since Amazon says everything is fine and it looks like lots of people are using AWS services just fine, we’re going to wind down the blog for a bit. But we’ll keep an eye on things and let you know if anything else wonky happens with Amazon services, so check back if you notice anything strange!
2025-10-29T20:35:28.798Z
AWS outage reports dwindling on DownDetector
(Image credit: Getty Images)
The number of people reporting AWS connection problems continues to drop on DownDetector but it looks like there’s still a fair number of people reportedly unable to access services which they think run on Amazon Web Services.
However, keep in mind that DownDetector only tracks reports of what people think is down, so it’s quite possible that some of those reports are mistakenly blaming Amazon when it’s actually Microsoft’s Azure servers (or another provider) that are struggling today.
Because if you’re just joining us, it’s been a rough few weeks in terms of connectivity issues for big server providers. Last week’s Amazon outage lasted several hours, and this week AWS again seemed to have some issues yesterday even as Microsoft’s Azure servers went down and continue to struggle.
We’re seeing reports of outages across both services dwindling so things seem to be stabilizing late in the day, but we’ll keep an eye on Amazon for a little while yet to see if the coast really is clear.
2025-10-29T19:52:11.090Z
AWS public acknowledgement
(Image credit: AWS)
Amazon has taken to its status page to publicly state that there is nothing wrong with AWS. Here’s what the company said: “There are no issues with AWS services, and all AWS services are operating normally. We are aware that an operational issue at another infrastructure provider may be impacting some customers’ applications and networks.”
So that seems pretty definitive — AWS isn’t down, and it’s likely Azure connections causing problems with affected services.
2025-10-29T19:37:22.505Z
Reports dropping substantially
(Image credit: Down Detector)
I’m not sure if people are figuring out that AWS isn’t actually down, or if it was, it’s coming back. Either way, we’re down around 1,300 reports, which is the lowest it’s been since this… whatever it is… started.
2025-10-29T19:22:20.303Z
Reminder that everything is fine, officially
(Image credit: AWS)
Reminder that, despite the now-dwindling Down Detector reports, AWS is still considering all systems operational, with the last issues reported yesterday afternoon.
Be sure to double-check whether any issues you’re having aren’t actually being caused by Azure and the ways it’s connected to AWS.
2025-10-29T19:02:23.532Z
Azure and AWS are connected
(Image credit: Sundry Photography | Shutterstock)
Azure and AWS are interlinked in some key ways, so the Azure outage could be the cause of the AWS outage reports on Down Detector.
If Amazon is correct and AWS isn’t down, then this could be an interdependence thing — many companies use both AWS and Azure servers for different services.
Either way, for people who rely on Azure- or AWS-backed services, it probably doesn’t matter which one is causing the problem — all that matters is they can’t do what they need to.
2025-10-29T18:51:32.346Z
(Image credit: Prostock-studio/Shutterstock)
It’s not just emails from users telling us that something is wrong. The Down Detector comments section is filled with users complaining that services they use that rely on AWS are not working.
“CalCareers is down now. This is exactly what happens when one company monopolizes everything! When AWS fails, everything else falls like dominoes, and the entire system is shut down,” one user wrote.
Another said, “I still can’t access my advance payroll service, that’s is using AWS, so for me it’s still down. The error states due to a technology issue with a partner.”
On the other hand, one Down Detector user said, “AWS is fine. I think folks are mixing up AWS and Microsoft Azure. Not the same. Azure is down,” which is a theory I put forth earlier. Another responded saying it was down but is fixed now.
There are a lot of different perspectives on this one. Whether it’s Azure confusion or an actual AWS outage remains to be seen.
2025-10-29T18:41:22.619Z
Whether AWS is down or not is debatable but..
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We’re still getting emails from readers regarding issues with AWS-connected services. For example, one user said, “Amazon definitely had issues. Fire TV couldn’t connect to anything for over and hour. Just kept saying unable to connect to servers.”
AWS powers the backend of Fire TV, so there definitely could be a connection there.
Another user said, “We just tried to call U-Haul in Seattle. They said their systems were down and they can’t make reservations.” Based on my research, U-Haul uses AWS for its systems, further making us wonder what’s actually happening here.
2025-10-29T18:27:10.277Z
Amazon proper received some reports, too
(Image credit: Down Detector)
We also saw Amazon spike on Down Detector, though it was much less significant that the spike we saw on AWS. I’ve looked at Amazon several times while this alleged outage was happening and it loaded for me without issue.
2025-10-29T18:22:21.821Z
Can this many people be wrong?
(Image credit: Down Detector)
The number of reports on Down Detector is declining, but many people are still experiencing problems. A 6,000-person peak with 2,500 as of this writing is substantial, so for nothing to be wrong would be surprising.
Could people be mistaking the Azure issues for AWS and reporting on the wrong thing? While it seems unlikely that that many people would make such a huge mistake, it is the internet, and you never know for sure.
Obviously, the AWS status page is the most reliable place to go, as Amazon said in a statement to us, but it’s interesting to see how many reports came in.
2025-10-29T18:16:05.752Z
A developer chimes in
(Image credit: AWS)
Davi is a “DevOps, Infra, or Platform engineer for a startup,” and he’s emailed in saying “over the last two hours, we’ve been experiencing instabilities with their SPOT instance capabilities, and on the last hour, a total interruption. The following photo is from one of our EKS clusters.” Specifically, he’s talking about the US-EAST-1 region.
To break this down, think of the AWS region as a multi-level parking garage, and the “UnfulfillableCapacity” error being like an attendant telling you that “there isn’t a space matching your exact needs.”
Davi has also shared the following from a site that uses AWS’ official API to map global spot instance errors. To verify for yourself, go to this site and change the selector to AWS.
(Image credit: Cast ai)
2025-10-29T17:50:04.166Z
More people are mailing in
(Image credit: Christopher Furlong/Getty Images)
Barry from Torrance, CA has mailed in to say that “Starbucks and Einstein Bagel both have non operating apps. Further a Starbucks employee told me that in the store he was not able to process orfers earlier today.”
Starbucks uses AWS to run its customer rewards and mobile commerce platforms. Einstein Bros. is a little more tricky to find concrete information on this, but from what I’ve been able to glean from job sites and whatnot, it looks like a mix between AWS and Azure services.
2025-10-29T17:38:55.390Z
Our readers disagree
2025-10-29T17:28:05.783Z
So why the spikes?
(Image credit: Down detector)
It’s an interesting question, because Down Detector is a user platform for reporting outages, and this is the first time in my time at Tom’s Guide that they have been in direct opposition to the service status of a system.
2025-10-29T17:04:12.191Z
BREAKING: AWS disputes the outage
(Image credit: Amazon)
AWS has just reached out to us with a statement: “AWS is operating normally and this reporting is incorrect. The only resource on the internet that provides accurate data on the availability of our services is the AWS Health Dashboard.”
True enough, according to the AWS Health Dashboard there are currently no problems at AWS. Which makes this huge spike on DownDetector even more unusual. Rest assured, we’re looking into what’s going on right now.
2025-10-29T16:37:56.375Z
Microsoft services are down too
(Image credit: Microsoft)
You may have noticed on Down detector that it’s a lot more than just AWS services, Microsoft systems seem to be down too. For something like Outlook, I get it — some companies run their email servers through AWS, but to see Minecraft, Halo Reach and Copilot go down too? This is an Azure problem.
Our intrepid reporter Scott is covering this outage live.
2025-10-29T16:25:40.878Z
U.K. Check
(Image credit: Down detector)
Just like last time, a lot of the UK infrastructure is seeing user reports increase too.
2025-10-29T16:20:07.309Z
OK, this seems to be rather widespread
(Image credit: Down detector)
Just like the last one, we’re seeing a lot user reports about multiple services.
2025-10-29T16:11:40.837Z
That’s a BIG spike (again)
(Image credit: Down detector)
This feels like deja vu. 78% of user reports are being made about US-EAST-1.
