The Pro Max 18 Plus makes no apologies for its large size and commands attention through sheer size alone. Starting at 7.2 pounds with a 1.2-by-15.8-by-11-inch (HWD) footprint, it can serve as a replacement for a cafeteria tray.
Visually, however, it’s understated. A small Dell logo on the lid is the only branding, and the dark gray chassis complements its productivity-first identity. While the minimalist aesthetic is a serviceable fit for professional environments, Dell could have done more to signal the premium nature of this machine.
Regardless, Dell’s build quality is excellent. The chassis feels rock-solid in the hand, and Dell’s sustainability efforts show in the use of recycled materials, including bio-based rubber feet. Durability is also essential: the Pro Max 18 Plus passes MIL-STD-810H testing, ensuring it can withstand the wear and tear of daily use. Additionally, several design choices support long-term usability: The USB-C ports are modular and replaceable without touching the motherboard, and the battery is mounted to the frame rather than the board, reducing stress on internal components.
(Credit: Joseph Maldonado)
The Pro Max’s extensive connectivity starts on the left with a 2.5Gbps Ethernet jack, an HDMI 2.1 connection, dual Thunderbolt 5 (USB-C) ports, a full-size SD card reader, and an optional SmartCard slot. On the right: an audio jack, a Thunderbolt 4 (USB-C) connection, two 5Gbps USB-A ports, and a Noble security-lock slot. The power adapter connects to either of the Thunderbolt 5 ports. For wireless, it supports Wi-Fi 7 and Bluetooth 5.4 from an Intel networking card and offers 5G wireless broadband.
(Credit: Joseph Maldonado)
Biometric options include multiple fingerprint reader choices—our unit features the top-tier FIPS-certified model—and an infrared webcam. The latter includes a sliding privacy shutter and delivers above-average video quality from its 1440p sensor.
(Credit: Joseph Maldonado)
Dell’s software utilities include its Dell SupportAssist app for diagnostics and support, and its Dell Command app for system updates. IT and security features include Intel vPro Enterprise remote management, self-encrypting drives, and Dell’s Control Vault 3+ hardware-credential-management solution.
