If you’ve upgraded your Chromecast in recent years, one of its original features no longer works with Netflix. The video-streaming service will no longer let those with newer Chromecasts or a Google TV Streamer to send shows or movies from apps on their mobile devices to their TVs.
Netflix quietly rolled out the change in November, updating a support page to say, “Netflix no longer supports casting shows from a mobile device to most TVs and TV-streaming devices. You’ll need to use the remote that came with your TV or TV-streaming device to navigate Netflix.”
However, the feature remains for some older Chromecasts that don’t have a remote.
The change was reported on Reddit and picked up by Android Authority. “Customer service told me ‘if the device has its own remote, you can’t cast.’ They said it was to make [the] customer experience better, even if it might make mine worse. I asked him to tell me how it makes a single user’s experience better… he had nothing for me lol,” one Reddit user wrote.
It’s unclear which version of the app removed the feature, but if you’ve updated over the last two weeks, it’s unlikely you’ll be able to continue casting on modern hardware.
Netflix’s support page notes that older Google Cast-compatible devices will continue to support casting, including the original Chromecast and Chromecast Ultra. That’s because these devices don’t have an on-screen UI or remote; the first version to include these features was the Chromecast with Google TV, released in 2020.
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One caveat: Netflix’s ad-supported plan does not support casting or mirroring, regardless of the Chromecast device you use. You’ll need a higher Netflix tier or a new media streamer to watch on your TV.
Netflix’s support page also says that the video-streaming service may not work on TVs and TV streaming devices made before 2015. The first Chromecast dates back to 2013.
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