Update: Cloudflare has confirmed what has caused an ongoing outage of many popular services across the web, and it says a “fix is being implemented.” In an update at 8:10 a.m. EST, the brand said it was continuing to work towards restoring services.
Since then, reports on Downdetector have increased substantially with more services experiencing outages than first thought. Users are having issues on Amazon, Canva, ChatGPT, Claude, Doordash, Grindr, Indeed, Truth Social, Uber, X, and Zoom. It’s not guaranteed all of these issues stem from Cloudflare’s problems, but it’s likely as many are being reported at a similar time with spikes around 8:30 a.m. EST.
Cloudflare said at 8:59 a.m. EST, “We are continuing working on restoring service for application services customers.” For now, there’s no clear idea of when full service will resume across these apps and websites.
Original story: Struggling to access websites or apps? It may be because of an outage of Cloudflare services which is impacting third-party tools like ChatGPT and X.
As reported by users on Downdetector, Cloudflare first experienced issues at 6:15 a.m. EST on Tuesday, Nov. 18. The brand acknowledged problems saying, “Cloudflare is aware of, and investigating an issue which impacts multiple customers.”
Many third-party websites have widespread 500 errors. So far, outages are confirmed for social media network X, OpenAI’s ChatGPT tool, and film review website Letterboxd. OpenAI confirmed its issues on its own status website, saying there are also issues with its APIs and its video generation platform Sora.
An update from Cloudflare came at 7:20 a.m. EST where it said it was beginning to see services recover. It noted, “Customers may continue to observe higher-than-normal error rates as we continue remediation efforts.” The brand has since said it is “continuing to investigate this issue.”
Last month, a major Amazon Web Services outage saw over a 2,000 websites and apps taken offline for hours. The brand later confirmed the issues stemmed from a “latent defect” in the brand’s largest cluster of data centers called US-East-1.
Spotify’s mobile app has also been experiencing issues today with some users finding playing a podcast makes both the Android and iOS apps crash. The issues appear to be unrelated to Cloudflare’s problems as they started earlier in the day.
Disclosure: Downdetector owner Ookla is owned by PCMag parent company Ziff Davis.
Get Our Best Stories!
Your Daily Dose of Our Top Tech News
Sign up for our What’s New Now newsletter to receive the latest news, best new products, and expert advice from the editors of PCMag.
Sign up for our What’s New Now newsletter to receive the latest news, best new products, and expert advice from the editors of PCMag.
By clicking Sign Me Up, you confirm you are 16+ and agree to our Terms of Use and Privacy Policy.
Thanks for signing up!
Your subscription has been confirmed. Keep an eye on your inbox!
About Our Expert
Experience
I’ve been a journalist for over a decade after getting my start in tech reporting back in 2013. I joined PCMag in 2025, where I cover the latest developments across the tech sphere, writing about the gadgets and services you use every day. Be sure to send me any tips you think PCMag would be interested in.
Read Full Bio
